The GP surgeries of the Berkeley Vale area participate in a project to improve patient access to primary care services for the residents of Berkeley Vale and surrounding areas. Extra GP clinics are held during normal hours and additional appointments are also available in the evening most weekday evenings.
BV enhanced Access GP Surgeries
- Cam and Uley Family Practice
- The Chipping Surgery
- Culverhay Surgery
- Culverhay Berkeley Surgery
- May Lane Surgery
Enhanced access to GP appointments
Our aim is to make it easier and more convenient for patients to see a GP by providing more appointments at later times. These are known as enhanced access appointments. All appointments need to be pre-booked, either in advance or on the day. This is not a walk in service and does not replace the service provided by our local minor injuries unit or A&E.
How to book an improved access appointment
Please telephone the surgery to make an appointment.
Your surgery will offer you an appointment based on availability. If this is convenient an appointment will be booked for you. The reception staff will ask you for a brief indication of why you want to be seen. This is not because they are being intrusive, but in some cases it may be better for you to see your own GP or other health professional and they are simply trying to ensure the most appropriate appointment is booked for you. This is to avoid wasting your time and to allow these improved access appointments to be used to maximum advantage for all Berkeley Vale area patients.
Following your consultation, if you need to have further investigations such as blood tests, x-rays or you need to be referred to a specialist at the hospital, this will be arranged by the improved access GP and your usual GP will be made aware of the referral. If you are prescribed medication for your condition, such as antibiotics, you will be given a paper prescription which you can then take to any pharmacy to be fulfilled.
Complaints
If you need to make a complaint about the Berkeley Vale improved access service, please do so by contacting your usual surgery who will advise you of their complaints procedure.