- If you have a minor health issue, please use your community pharmacy. They can advise on minor illnesses and provide medications. Pharmacists are highly qualified healthcare professionals and can also advise on whether you need another local NHS service.
- If you have an illness that won’t go away – after self-care or advice from the pharmacy – click or call your GP surgery. If it’s urgent and your GP surgery is closed, call NHS 111 and they will make sure you get the care you need. The GP led Gloucester Health Access Centre (GL1 2TZ) is also open 7 days a week. Ring in advance on 01452 336290 to check appointment availability.
- If you are ill or injured and not sure where to turn, 24/7, click or call NHS 111. 111 in Gloucestershire can access a local doctor led assessment service. 111 can arrange a call with a clinician, book you a GP appointment or an appointment at a community minor injury and illness unit if needed.
- Only call 999 or attend the two Emergency Departments at Gloucester and Cheltenham if it’s a life-threatening condition or serious injury. For example, if someone is unconscious, not breathing or is bleeding heavily.
- If you, or someone you know, experiences a mental health crisis you can access support from 111.
- Play your part by taking simple steps during the cold weather to look after yourselves and loved ones, checking in on vulnerable family members and neighbours. Wrap up warm, wear sensible footwear in icy conditions and make sure your medicine cabinet is well-stocked.
- Get your flu vaccination – free flu vaccinations are still available to those eligible.