Pharmacy First

You can now be seen at your local pharmacy for treatment for seven common conditions, without the need for a GP appointment or prescription.

The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 and enables community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate.

What are the seven common conditions?

  • Sinusitis
  • Sore throat
  • Earache
  • Infected insect bite
  • Impetigo (a bacterial skin infection)
  • Shingles
  • Uncomplicated urinary tract infections in women.

How can I access treatment from my pharmacy? You can get treatment for these conditions by walking into the pharmacy or by contacting them virtually. GP receptionists can also refer you to the pharmacy who will then contact you directly.

What will happen when I arrive at the pharmacy? The pharmacist will be able to speak to you privately in a separate consultation room. They may perform an examination or ask to access your medical records. The pharmacist will be able to recommend the best course of action on an individual patient basis, including by issuing prescriptions for antibiotics or antivirals where necessary.

Will I have to pay for my medication? Usual prescription charges will apply. Patients that were already exempt from prescription charges will still be exempt.

What if I still want to see my GP? Patients can still choose to visit a GP if they wish to. Pharmacy First offers alternative access for these seven conditions and we encourage people to make the most of this service and to consult the highly trained professions in their local pharmacy. This will give GPs time and space to see patients with more complex conditions.